3dRudder SAS and its Subsidiaries, 3dRudder, Inc. and others (“3DRUDDER”, “3dRudder”, “we” or “us”), the makers of the 3dRudder device (the “Product”) respect your privacy and are committed to protecting it through compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the website www.3dRudder.com (our “Website”) and our practices for collecting, using, maintaining, protecting and disclosing that information. Please read this policy carefully. If you do not agree with our policies and practices, your choice is not to use our Website.
Information we collect about you and how we collect it
3dRudder collects the following types of information from users of the Website: (1) Personal Data and (2) Web Tracking Data.
Personal Data includes:
The information that is personally identifiable to you and that you voluntarily give us when you use the Website to purchase or reserve a Product. The information you provide us via email or other communications with us. When providing us this data, you are giving us permission to use this data per the terms of this policy. This information includes, but is not limited to, your email, name, address etc. Please note that all payments are processed via third party payment processors, 3DRUDDER does not store any of your credit card information. Please be careful not to provide any personal information on any public sections of the Website.
Web Tracking Data includes:
Data that 3dRudder and its third-party service providers may collect using web tracking technologies include but is not limited to cookies, web beacons, pixel tags and clear GIFs, related to your usage of the Website. Such data may include the address of the websites you visited before and after you visited the Website, the type of browser you are using, your Internet Protocol (IP) address, what pages of the Website you visit and what links you clicked on.
In order to collect Web Tracking Data and to make your use of the Website more efficient, we may store cookies on your computer. Cookies are small files that contain a string of alphanumeric characters that are placed on your device/computer from websites, often times used to facilitate a more pleasant user experience.
We will use and store Personal Data to deliver the Product to you, and to improve the Product and Website, and for internal operational and administrative purposes.
Web Tracking Data:
We use Web Tracking Data to administer the Website and to develop aggregate, statistical information on usage of the Services. This allows us to determine which features visitors like best, personalize your user experience, and measure overall effectiveness.
We will also use Personal Data and Web Tracking Data to create aggregated data for analytical purposes. This aggregated data does not contain personally identifiable information and is used to understand our customer base and to better serve our market. This data may also be used by our service providers, partners, or affiliates.
If you create an account and provide your email address, we may send you administrative and promotional emails. If you wish to opt out of promotional emails, you may do so by following the “unsubscribe” instructions in the email.
3DRUDDER does not sell or rent Personal Data, and we will not disclose your email address to any third party for marketing purposes. We will disclose your Personal Data to third parties only in the following limited circumstances:
i. to third-party contractors and partners engaged to provide services on behalf of 3DRUDDER (“Contractors”) who are performing marketing services, delivering goods or services, administering promotions, analyzing data and usage of the Products, processing payments, operating the website or products or providing support and maintenance services for the Products. We use reasonable efforts to enter into agreements with all Contractors that require Contractors to use the Personal Information they receive only to perform services for us; and when we have your consent to share the information.
ii. Web Tracking Data: We disclose Web Tracking Data to third party advertisers and advertising agencies, merchants, and Contractors, in order for 3DRUDDER and such third parties to analyze the behavior of users, to operate and improve the Product, and to target advertising to users. We may also publish this information in order to promote 3DRUDDER and the Product.
We may disclose anonymous, aggregated information to third parties such as potential business partners, merchants, advertisers, and funding sources, in order to describe our business and operations.
3DRUDDER does not knowingly collect or retain personally identifiable information about persons under 13 years of age. Any person who provides their personal information to 3DRUDDER via the Website represents that they are 13 years of age or older. Nevertheless, children are allowed to use 3dRudder services under parents’ supervision. We encourage parents and legal guardians to monitor the activity of those under 13 years of age. If you have reason to believe that a child under the age of 13 has provided personally identifiable data to 3DRUDDER without an adult agreement, please contact us, and we will make every effort to delete that information from our databases.
3DRUDDER stores data in databases in the US and abroad. The third-party analytics service providers and data centers we work with, use commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of all data. Although these third-parties take measures to provide data security, this is no guarantee that the data may not be accessed, disclosed, altered, or destroyed by a breach of their systems. Because no data transmission over the Internet can be guaranteed to be 100% secure, we cannot ensure the security of the data you transmit using the Website, and you do so at your own risk.
Privacy Settings/Opt Out/Changes
If you would like your Personal Data permanently removed from our database or changed, you can decide to opt out 3DRUDDER Services through your Personal Account and you can contact us at support@3dRudder.com. We will promptly verify and delete your account and you will no longer receive email from 3DRUDDER. Your removal from the mailing list or database will not remove records of past transactions or delete information stored in our data backups and archives. Data on past transactions and data stored in backups and archives will be deleted in the normal course of 3DRUDDER’s business.